Terms of Service

Last updated: July 05, 2025

Damsyn provides an e-commerce platform allowing customers to purchase clothing and beauty products. These Terms outline your relationship with Damsyn as a customer using our web app to make purchases.

1. Acceptance of Terms

By accessing or using Damsyn's website, you agree to comply with these Terms of Service, along with the Privacy Policy and other applicable policies.

2. User Obligations

Provide accurate contact and payment information during checkout.

Agree not to engage in unlawful, harmful or disruptive activities on the website.

3. Purchasing and Fulfillment

Product Availability: All products and prices on the Platform are subject to change. We reserve the right to accept or decline any orders if necessary.
Order Processing: Once your order is placed, it will be processed and shipped as per the selected shipping method.
Shipping and Delivery: Shipping costs will be calculated based on the delivery address. We offer delivery within Accra only.
Returns and Exchanges: We have a standard returns policy for products purchased through our web app. Returns must be made within a specified period, and products must be in their original condition. Please refer to our returns policy for details.

4. Customer Obligations

Age Requirement: You must be at least 18 years old or the legal age of majority in your jurisdiction.

Product Information: You must provide accurate shipping and payment details when making a purchase.

Compliance: By purchasing from our Platform, you agree to comply with all our policies, including the privacy policy and returns policy.

Payment: You agree to pay the full amount for all orders placed, including applicable taxes, shipping fees, and any additional charges.

5. Damsyn's Obligations

Platform Availability: We will make reasonable efforts to ensure the platform is available and functional for your purchases.

Order Fulfillment: We will ensure timely processing, packing, and shipping of orders.

Data Security: We will protect your personal and payment data in compliance with relevant data protection laws.

6. Payment Terms

Payment for all orders must be made via the available payment methods on the Platform. If payment is not successfully completed, the order will not be processed.

7. Intellectual Property

You retain ownership of your personal information, but all content on the Platform, including text, images, logos, and designs, remains the property of Damsyn.

8. Confidentiality

Both parties agree to keep confidential any non-public information exchanged during the course of a transaction.

9. Limitation of Liability

To the maximum extent permitted by the laws of Ghana, Damsyn shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including issues related to the fulfillment or delivery of orders. The company's liability is limited to the amount paid for the product or service in question.

10. Indemnity

You agree to indemnify and hold harmless Damsyn from any claims, losses, or damages arising from your use of the platform or violation of these terms.

11. Term and Termination

These terms will remain in effect until you stop using the platform. We reserve the right to suspend or terminate your access to the platform if you breach these terms.

12. Governing Law and Dispute Resolution

These terms are governed by the laws of Ghana. Any disputes arising from your use of the Platform will be resolved through mediation or court litigation in Ghana.

14. General Provisions

Entire Agreement: These terms constitute the entire agreement between you and Damsyn regarding your purchases.

Modification to Terms: Damsyn reserves the right to modify these terms at any time. Any changes will be posted on the platform, and continued use of the platform signifies your acceptance of the changes.

* By making a purchase on the platform, you acknowledge that you have read, understood, and agree to these Terms of Service. *